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The app eliminates the need to call the City to report problems and allows people to report anonymously.
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“If we have mobile apps that can check email, check the weather and check in our flights, we should have a mobile app that helps residents check on street repairs.” “Our city government should be just as innovative as people we serve and it has always been our goal to improve customer service,” Mayor Faulconer said on Thursday.
Get it done san diego update#
The app uses GPS information embedded within photos to automatically update the address and location of problems by linking reports to a work order system.
Get it done san diego download#
Residents can download the app or go to the website to upload photos of the problem, identify a few details about the service needed and click submit.
Get it done san diego android#
The pilot project, Get it Done San Diego, is available for iPhone and Android users and also lets users track the progress of a complaint.
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Each issue takes a unique amount of time to complete – see some common issues and estimated resolution timeframes. Use Get It Done! The tool connects residents to more than 60 non-emergency City services.Things like things like vandalism, theft, and excessive noise are a few examples of things that could be reported to the SDPD non-emergency line. Non-emergency issues may include those that don't involve serious personal injury, property damage, or property loss ones in which there is no possibility that the suspect is still at the scene or is likely to return to the scene and those for which an immediate response is not needed. Report non-emergencies to the San Diego Police Department online or calling 61.If you’d like to report a non-emergency issue for which immediate action is not required, the City offers a few different ways for you to do it. If there is any doubt as to whether the situation is an emergency, it is always better to be on the safe side and call 9-1-1. Unlike our Get It Done crew, the 9-1-1 dispatch team works around the clock – 24 hours a day, seven days a week – to serve our community. For emergencies, please always dial 9-1-1. But it is not a place to report emergencies.
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Get It Done is a lot of things – an innovative app, an easy way to connect with the City of San Diego, and a convenient tool for employees.